Delivery & Shipping

Delivery & Shipping

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We endeavour to dispatch all Black Hair Care Products item Monday-Friday the same day if you purchase before 2pm. Please be advised we do not despatch items on Weekends & Bank Holidays.

Processing Time

All Wigs, Hair Extension’s Made to Order Units and Wig Repair Service have aprocessing timescale of up to 1-14 days. Please see each individual product pages for processing timescale guideline.

Delivery Notification

You will send an email to confirmation confirming your delivery has been despatched with a tracking number reference number.

Delivery Prices

Purchases over £25.00 = Free delivery UK Delivery

Royal Mail Tracked 48 £4.51

Royal Mail Tracked 24 £5.54

Next Day Delivery £9.99

Delivery Timescales

Free Deliveries of £25.00  will be sent by Royal Mail 2nd Class 2-3 only.

Royal Mail Tracked 48 2-3 working days

Royal Mail Tracked 24 1-2 working days

Next Day Delivery – Next Day by 1pm

(Timescales may defer base on product purchased as custom and bespoke products have their owned specified timescale, please see listing terms and conditions)


The carriers that is used is Royal Mail. You may be required to sign for your item.


Your contact details will be sent to our carrier as they will contact you to arrange an alternative delivery day if you are unavailable to sign for your order.

Items not arrived

If your item has not been delivered please forward an email to: add your name, address, and order number to the order. For further information on the location of your item go to:


International shipping is currently suspended due to the Covid-19. This will be reviewed and will resume from July 2021